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CISR Agency Operations Webinar

June 24, 2026 8:00 AM - 4:15 PM (EDT)

Description

Continuing Education (CE) is approved nationwide, but the number of credits may differ by state. Please verify the specific credit approval in your state.  Approved for 6 OGI & 1 ETH CE credits in Virginia.

Times shown are EASTERN.

29% of surveyed CSRs expressed an interest in advancement opportunities in agency management. -CSR Profile

CISR Agency Operations can transform you into an indispensable team player in any insurance agency or give you confidence to move into another position. As you work with colleagues and customers, you’ll discover an enhanced self-assurance and a greater understanding of the dynamics within insurance organizations. Also, understanding how agencies function is essential training for both insurance agency and company personnel.

Topics:

  • Legal & Ethical Requirements
  • The Insurance Agency
  • The Insurance Industry and Marketplace
  • Communication and Technology
  • Agency Workflow Concepts
  • Agency Workflow Steps
  • Account Management
  • Errors & Omissions

Approved for the Utica E&O discount.

Our Cancellation Policy & Photo Disclaimer Statement 


Time

8:00 am - 3:45 pm Eastern
Optional Exam Briefing 3:45-4:15 pm


Location

Live Webinar

Instructor:
Stacy Flynn-CIC,CRM,AFIS,FLMI,ACS

Pricing

$170

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Contact Information

PIA of VA & DC
Name: Carol Throckmorton
Phone: 804-486-4219
Email: carol@piavadc.com
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