BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P1H REFRESH-INTERVAL:P1H CALSCALE:GREGORIAN BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU DTSTART:20070101T000000 TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:Eastern Daylight Time END:DAYLIGHT BEGIN:STANDARD RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU DTSTART:20070101T000000 TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:Eastern Standard Time END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20261118T120000 DTEND;TZID=America/New_York:20261118T130000 X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Your Phones Are Talking: Turning Calls into Client Intelligence DESCRIPTION:Today's TECH CONNECT TopicEvery day your agency has dozens of client conversations\, and most of that information never makes it into your management system. This session shows how call summaries\, automatic documentation\, and phone data can protect you from E&O exposure and make sure nothing a client tells you ever falls through the cracks.\nMore to ComeJanuary 13: New Year\, New Stack: The Agency Tech Tune UpThe TECH CONNECT SeriesConnecting Independent Agencies with the Technology That Moves Them ForwardTechnology is transforming the insurance industry at an unprecedented pace. Tech Connect is a PIA ongoing educational series designed to help Professional Insurance Agencies stay informed\, evaluate emerging solutions\, and make smarter technology decisions.Each session features industry experts\, technology providers sharing practical insights on today's most important topics from AI and automation to agency management systems\, cybersecurity\, digital marketing and more.Whether you're exploring new tools or refining your agency's technology strategy\, Tech Connect delivers real-world ideas and actionable takeaways you can put to work immediately.Connect. Learn. Innovate. Grow.Speaker: Matt SladeMatt Slade is Co-Founder of PrismAMS and has spent more than 20 years in insurance technology\, working with AMS vendors\, comparative raters\, carriers\, and independent agencies across the country. He is the author of The Insurance Agency's Non-Techie Guide to Cyber Security and consults with independent P&C agencies on IT strategy\, cybersecurity\, and automation. Matt is based in the Pacific Northwest. X-ALT-DESC;FMTTYPE=text/html:



Today'\;s TECH CONNECT Topic

Every day your agency has dozens of client conversations\, and most of that information never makes it into your management system. This session shows how call summaries\, automatic documentation\, and phone data can protect you from E&\;O exposure and make sure nothing a client tells you ever falls through the cracks.

More to Come

The TECH CONNECT Series

Connecting Independent Agencies with the Technology That Moves Them Forward

Technology is transforming the insurance industry at an unprecedented pace. Tech Connect is a PIA ongoing educational series designed to help Professional Insurance Agencies stay informed\, evaluate emerging solutions\, and make smarter technology decisions.

Each session features industry experts\, technology providers sharing practical insights on today'\;s most important topics&mdash\;from AI and automation to agency management systems\, cybersecurity\, digital marketing and more.

Whether you'\;re exploring new tools or refining your agency'\;s technology strategy\, Tech Connect delivers real-world ideas and actionable takeaways you can put to work immediately.

Connect. Learn. Innovate. Grow.

Speaker: Matt Slade

Matt Slade is Co-Founder of PrismAMS and has spent more than 20 years in insurance technology\, working with AMS vendors\, comparative raters\, carriers\, and independent agencies across the country. He is the author of The Insurance Agency&rsquo\;s Non-Techie Guide to Cyber Security and consults with independent P&\;C agencies on IT strategy\, cybersecurity\, and automation. Matt is based in the Pacific Northwest.

LOCATION: UID:e.3735.1566949 SEQUENCE:3 DTSTAMP:20260711T043048Z URL:https://piaofvadc.growthzoneapp.com/piaeventandeducationcalendar/Details/your-phones-are-talking-turning-calls-into-client-intelligence-1847249?sourceTypeId=Hub END:VEVENT END:VCALENDAR